FAQS
Ask Us Anything
- No: 58 A, East Madison Street, Baltimore, MD, USA 4508
- Hello@nayz.uk
- +000 123 456789
How can I pay for my order?
We offer a variety of secure payment methods to make your checkout as smooth as possible. You can pay using:
- Visa, Mastercard, and American Express
- Apple Pay and Google Pay
- Shop Pay
Can I change or cancel my order?
We move quickly to get your order out the door! If you need to make an amendment, please contact us at Hello@nayz.uk within 30 minutes of placing your order. Once an order has reached our warehouse, we are unable to stop the shipment.
What are your UK delivery options?
Standard Delivery: £2.99 (delivered within 3-5 working days).
Free Delivery: Automatically applied to all UK orders above £65.
What is your return policy?
If you aren't 100% satisfied with your fit, you can return your items within 14 days of receipt. To be eligible for a refund or exchange, items must be:
- Unworn and unwashed.
- Complete with all original tags and packaging.
- Free from any marks or scents (e.g., makeup or perfume).